Monday, February 06, 2012
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Computer Services Section operates Student Help Desk, which is managed by well trained technicians, and it is the first point of contact between students and the center's staff. Student Help Desk technicians provide different support and advice to students regarding information technology systems. This includes assisting students to troubleshoot, interpret problems and provide solutions for their computer hardware and software systems. Moreover, it is a point where students come to be assisted in solving problems of their college computer password and username as well as collecting or printing their college written work, assignments, internet search etc. Furthermore, it is a point in which students come to be helped to install wireless security password and briefed on the rules and regulations on the utilization of college's wireless network.