Educational Services Section

ESS Equipment Repair and Maintenance Services

In response to the drive for sustainable equipment resources,  ERM Team provides services for requisition, purchasing, distribution management and maintenance or repair of equipment which includes but not limited to printers, scanners, projectors, interactive boards and etc. along with its consumables and spare parts.  

ERM Team aims to reduce energy consumption and play a key part in helping reduce consumable waste such as paper, ink and toner cartridges, transfer kits, imaging drums filters and lamps thus effectively reducing the total cost of equipment ownership which in return will help in greater cost control.

The ESS Equipment Repair and Maintenance Team handles following services:
•    Maintenance and repair activity of equipment to ensure the day-to-day proper functioning , stability and efficiency
•    Planning, mapping, monitoring and evaluating the equipment for fair distribution among members of HCT community
•    Requisition and purchasing of request of equipment along with its consumables and spare parts requirement
•    Monitoring the utilization rate of printing devices to identify the consumables and spare parts needed for replacement
•    Level 2 Technical Support for Educational Services equipment at ETC

Location: N426
Extension: 5052

Computer Services Section

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